Arbitrary Conditions according to Article 22 of the New Jordanian Consumer Protection Law No. 7 of 2017

A consumer contract is distinguished from other contracts by the unique characteristics of the parties involved. This distinction arises from their commitments, which are typically unequal: the provider or advertiser is often economically and technically stronger, while the consumer is weaker. Due to the inherent weaknesses in the general provisions of civil law, legislators have had to intervene to protect both the consumer and the provider, as well as to establish provisions that govern the relationship between the consumer and the provider or advertiser. These provisions aim to provide judicial, civil, and administrative protection for the consumer against arbitrary terms. Therefore, this study sheds light on the best solutions offered by modern consumer protection bylaws against arbitrary terms, particularly Article 22 of the Consumer Protection Law.